Cookie Policy

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

1.1 Types of Cookies

2. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

2.1 Essential Cookies

2.2 Performance and Analytics Cookies

2.3 Functional Cookies

2.4 Marketing and Advertising Cookies

3. Specific Cookies We Use

4. Third-Party Cookies

We use several third-party services that may place cookies on your device:

4.1 Google Analytics

4.2 Social Media Platforms

4.3 Payment Processors

4.4 Email Marketing

5. Your Cookie Choices

You have several options for managing cookies on our website:

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept All: Allow all cookies for optimal website experience
• Necessary Only: Allow only essential cookies required for basic functionality
• Customize: Choose which categories of cookies to allow

You can update your preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings:

• Block all cookies
• Block third-party cookies only
• Delete cookies when closing the browser
• Notify you when cookies are being set

5.3 Mobile Device Settings

Mobile browsers and apps also provide cookie controls:

• iOS Safari: Settings > Safari > Privacy & Security
• Android Chrome: Settings > Site Settings > Cookies

6. Impact of Disabling Cookies

While you can disable cookies, please note that this may affect your experience on our website:

6.1 Essential Cookies Disabled

• Unable to log in to your account
• Shopping cart functionality may not work
• Form submissions may fail
• Security features may be compromised

6.2 Functional Cookies Disabled

• Website preferences will not be remembered
• Language settings will reset on each visit
• Personalized content may not be available

6.3 Analytics Cookies Disabled

• We cannot improve website performance based on usage data
• Less personalized user experience
• Difficulty identifying and fixing website issues

6.4 Marketing Cookies Disabled

• Less relevant advertising content
• Social media features may not work properly
• Email marketing optimization will be limited

7. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

7.1 Web Beacons (Pixel Tags)

Small transparent images used to track user behavior and email interactions. These help us understand how you interact with our content and measure the effectiveness of our communications.

7.2 Local Storage

Browser-based storage that allows websites to store data locally on your device. We use this for caching and improving website performance.

7.3 Session Storage

Temporary storage that persists only for the duration of your browser session. This helps maintain your session state as you navigate our website.

7.4 Fingerprinting

We do not use device fingerprinting techniques to track users across websites.

8. International Data Transfers

Some of our third-party service providers may be located outside of Canada. When cookies and tracking data are transferred internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions by Canadian authorities
• Standard contractual clauses
• Provider certification under recognized privacy frameworks
• Your explicit consent for the transfer

9. Data Security

We implement appropriate technical and organizational measures to protect cookie data:

• Encryption of sensitive cookie data
• Secure transmission protocols (HTTPS)
• Regular security assessments
• Access controls and authentication
• Data minimization practices

10. Cookie Policy Updates

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie practices
• New technologies or services
• Legal or regulatory requirements
• Industry best practices

When we make significant changes, we will notify you through:

• Website banner or notification
• Email notification (if you're subscribed)
• Updated "Last modified" date on this policy

11. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Cookie Management Requests

For immediate cookie management, use our Cookie Settings tool available in the website footer. For other cookie-related requests, please contact us using the information above.

12. Useful Resources

For more information about cookies and online privacy:

• Office of the Privacy Commissioner of Canada
• All About Cookies
• Your Online Choices
• Google Analytics Opt-out Browser Add-on

13. Effective Date

This Cookie Policy is effective as of December 15, 2024, and was last updated on this date.